Privacy Policy

We only use the information you share with us to respond to your inquiry and follow up about therapy services. We do not sell your information, we do not share it with advertisers, and we do not use it for unsolicited marketing.

If you ever want your information removed, just call (510) 877-0950 or email us back and ask. We'll take care of it.

Soft Power Psychotherapy ("we," "our," "us") operates the website at softpowerpsychotherapy.com. This Privacy Policy explains how we handle information you share through this website.

If anything here is unclear, please contact us before submitting your information.

When you fill out our contact form, we ask for:

- Your name

- Your email address

- Your phone number

- A short message about what brings you here

When you visit the site, our hosting provider also collects basic technical information automatically:

- Pages visited and time on page

- Approximate location (country / region)

- Device and browser type

- Referring website

We use this technical information only to understand site usage and improve the experience. It is not tied to your name or contact form submission.

We use the information you provide for one purpose: to respond to your inquiry and decide together whether we are a good fit.

That includes:

- Replying to your message by phone or email

- Scheduling a free 15-minute consultation

- Following up if you have not heard back from us

- Answering questions about insurance, availability, or services

We do not add you to a marketing list, send you newsletters, or share your information with anyone trying to sell you something.

Our contact form is hosted by GoHighLevel, a customer relationship platform we use to manage inquiries. When you submit the form, your information is stored in our GoHighLevel account so we can respond. GoHighLevel's privacy policy: https://www.gohighlevel.com/privacy-policy.

Our website is hosted by Vercel, which collects the basic technical analytics described above (page views, country, device type) on our behalf. Vercel's privacy policy: https://vercel.com/legal/privacy-policy.

We do not sell, rent, trade, or share your personal information with anyone for marketing or advertising purposes — ever.

The only times we would share your information are:

- With the tools listed above (GoHighLevel, Vercel) to operate our website and respond to you

- If we are legally required to (court order, subpoena, or similar)

- To protect someone from imminent harm

Our website contact form is not a HIPAA-secured intake system. Please keep your message general — share enough so we know how to help, but please do not include detailed medical history, diagnoses, medications, or other protected health information.

Once you become a client, all clinical communication and intake happens through our secure, HIPAA-compliant systems — not through this website.

You can:

- Ask us what information we have about you

- Ask us to correct it

- Ask us to delete it

- Tell us to stop contacting you

To make any of these requests, call (510) 877-0950 or reply to any email from us.

This website is intended for adults. We do not knowingly collect information from anyone under 18. If a parent or guardian believes a minor has submitted information, please contact us and we will remove it.

We take reasonable steps to protect the information you share with us, but no website or internet transmission is ever 100% secure. By using this site you acknowledge that risk.

If we update this policy, we will post the new version here with a new effective date. Significant changes will be flagged at the top of the page.

Soft Power Psychotherapy

Phone: (510) 877-0950

Website: softpowerpsychotherapy.com

For any privacy questions or requests, please call or use the contact form.